SURVEY ANALYTICS

MAKE DATA DRIVEN DECISIONS

The interactive analytics package is online so no matter where you are, you can see what’s happening in your business. Your results will help you speed up resolution time, improve customer satisfaction and make informed decisions.

OVERVIEWS & DETAILED REPORTS

See top level summaries or dive deeper to get more detail with our easy to use analytics package.

  • View by time frame, location, business area etc
  • Compare by location
  • Dig deep into your data
  • Export snapshot PDFs
Analytics - All KPIs graph

OVERVIEW OR DETAILED REPORTS

See top level summaries or dive deeper to get more detail with our easy to use analytics package.

  • View by time frame, location, business area etc
  • Compare by location
  • Dig deep into your data
  • Export snapshot PDFs
Analytics - All KPIs graph

OVERVIEW OR DETAILED REPORTS

See top level summaries or dive deeper to get more detail with our easy to use analytics package.

  • View by time frame, location, business area etc
  • Compare by location
  • Dig deep into your data
  • Export snapshot PDFs
Analytics - All KPIs graph
Example analytics dashboard

QUICKLY SEE YOUR KPIs

View a quick snapshot to see how you’re doing for each of your KPIs.

  • Track your Net Promoter® Score
  • Measure customer satisfaction
  • Compare KPIs for each location
  • Dig into the details

QUICKLY SEE YOUR KPIs

View a quick snapshot to see how you’re doing for each of your KPIs.

  • Track your Net Promoter® Score
  • Measure customer satisfaction
  • Compare KPIs for each location
  • Dig into the details
Example analytics dashboard

QUICKLY SEE YOUR KPIs

View a quick snapshot to see how you’re doing for each of your KPIs.

  • Track your Net Promoter® Score
  • Measure customer satisfaction
  • Compare KPIs for each location
  • Dig into the details
Example analytics dashboard

WHAT DO YOUR CUSTOMERS SAY ABOUT YOU?

Word clouds are a great way to see which words customers are using to describe you. The more prominent a word appears, the more often your customers are using it in their feedback.

It’s a nice visual snapshot to share with employees, so they can see an overview of customer thoughts.

Analytics - word cloud graph

WHAT DO YOUR CUSTOMERS SAY ABOUT YOU?

Word clouds are a great way to see which words customers are using to describe you. The more prominent a word appears, the more often your customers are using it in their feedback.

It’s a nice visual snapshot to share with employees, so they can see an overview of customer thoughts.

Analytics - word cloud graph

WHAT DO YOUR CUSTOMERS SAY ABOUT YOU?

Word clouds are a great way to see which words customers are using to describe you. The more prominent a word appears, the more often your customers are using it in their feedback.

It’s a nice visual snapshot to share with employees, so they can see an overview of customer thoughts.

Analytics - word cloud graph
Analytics - survey comments

VIEW CUSTOMER COMMENTS

See exactly what customers are saying, what they love or how they’d like you to improve.

  • Responses by question
  • Comments by area
  • Word frequency count
  • Export the text directly into Excel

VIEW CUSTOMER COMMENTS

See exactly what customers are saying, what they love or how they’d like you to improve.

  • Responses by question
  • Comments by area
  • Word frequency count
  • Export the text directly into Excel
Analytics - survey comments

VIEW CUSTOMER COMMENTS

See exactly what customers are saying, what they love or how they’d like you to improve.

  • Responses by question
  • Comments by area
  • Word frequency count
  • Export the text directly into Excel
Analytics - survey comments

BESPOKE REPORTING BUILT FOR YOU

We’ll work with you to understand your business, and your requirements. We’ll then build specific reports to meet your needs.

The example shows an airport who need to record and report on bird strike on planes.

This is an additional service from Avius Consult, custom services.

Example of a Bespoke Dashboard

BESPOKE REPORTING BUILT FOR YOU

We’ll work with you to understand your business, and your requirements. We’ll then build specific reports to meet your needs.

The example shows an airport who need to record and report on bird strike on planes.

This is an additional service from Avius Consult, custom services.

BESPOKE REPORTING BUILT FOR YOU

We’ll work with you to understand your business, and your requirements. We’ll then build specific reports to meet your needs.

The example shows an airport who need to record and report on bird strike on planes.

This is an additional service from Avius Consult, custom services.