GOING PAPERLESS

GOING PAPERLESS

PAPERLESS SURVEYS OFFLINE FEEDBACK Whether taking in customer feedback, recording guest complaints, or measuring employee happiness. The tried and trusted method of pen and paper seems a logical and cost effective way of gathering data. But dig a little deeper and...
IMPORTANCE OF CUSTOMER FEEDBACK

IMPORTANCE OF CUSTOMER FEEDBACK

WHY YOU SHOULD COLLECT CUSTOMER FEEDBACK LISTEN TO YOUR CUSTOMERS Whether a small independent business or large multinational company, the importance of customer feedback can never be underestimated. Consumers are becoming ever more discerning, learning what your...