CUSTOMER EXPERIENCE MANAGMENT

GDPR – INDIVIDUAL RIGHTS

GDPR – INDIVIDUAL RIGHTS

Now GDPR is here you may receive requests from your customers to remove or change their personal data. Individuals may also ask for a copy of their personal data…

read more
OPTIMUS UPDATES FEBRUARY 2018

OPTIMUS UPDATES FEBRUARY 2018

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features such as, case notifications, case history audit…

read more
CUSTOMER EXPERIENCE STRATEGY

CUSTOMER EXPERIENCE STRATEGY

You wouldn’t expect your marketing team to focus purely on one activity, such as email marketing or social media. They’ll have an integrated plan using different…

read more
OPTIMUS UPDATES – SEPT 2017

OPTIMUS UPDATES – SEPT 2017

The latest Optimus updates include a new and improved look which also make it more user friendly. Plus, some additional Report settings. These additions provide you with more…

read more
OPTIMUS UPDATES

OPTIMUS UPDATES

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements. Reports will run quicker. Improved responsiveness when…

read more
GDPR – INDIVIDUAL RIGHTS

GDPR – INDIVIDUAL RIGHTS

Now GDPR is here you may receive requests from your customers to remove or change their personal data. Individuals may also ask for a copy of their personal data…

read more
OPTIMUS UPDATES FEBRUARY 2018

OPTIMUS UPDATES FEBRUARY 2018

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features such as, case notifications, case history audit…

read more
CUSTOMER EXPERIENCE STRATEGY

CUSTOMER EXPERIENCE STRATEGY

You wouldn’t expect your marketing team to focus purely on one activity, such as email marketing or social media. They’ll have an integrated plan using different…

read more
OPTIMUS UPDATES – SEPT 2017

OPTIMUS UPDATES – SEPT 2017

The latest Optimus updates include a new and improved look which also make it more user friendly. Plus, some additional Report settings. These additions provide you with more…

read more
OPTIMUS UPDATES

OPTIMUS UPDATES

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements. Reports will run quicker. Improved responsiveness when…

read more