CUSTOMER EXPERIENCE MANAGMENT

CUSTOMER EXPERIENCE MANAGEMENT

CUSTOMER EXPERIENCE MANAGEMENT

Exciting Optimus Updates

Exciting Optimus Updates

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features such as, case notifications, case history audit…

read more
Customer Experience Strategy

Customer Experience Strategy

You wouldn’t expect your marketing team to focus purely on one activity, such as email marketing or social media. They’ll have an integrated plan using different…

read more
Optimus Updates – Sept 2017

Optimus Updates – Sept 2017

The latest Optimus updates include a new and improved look which also make it more user friendly. Plus, some additional Report settings. These additions provide you with more…

read more
Optimus Updates

Optimus Updates

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements. Reports will run quicker. Improved responsiveness when…

read more
Going Paperless

Going Paperless

Whether taking in customer feedback, recording guest complaints, or measuring employee happiness. The tried and trusted method of pen and paper seems a logical and cost effective…

read more
Exciting Optimus Updates

Exciting Optimus Updates

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features such as, case notifications, case history audit…

read more
Customer Experience Strategy

Customer Experience Strategy

You wouldn’t expect your marketing team to focus purely on one activity, such as email marketing or social media. They’ll have an integrated plan using different…

read more
Optimus Updates – Sept 2017

Optimus Updates – Sept 2017

The latest Optimus updates include a new and improved look which also make it more user friendly. Plus, some additional Report settings. These additions provide you with more…

read more
Optimus Updates

Optimus Updates

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements. Reports will run quicker. Improved responsiveness when…

read more
Going Paperless

Going Paperless

Whether taking in customer feedback, recording guest complaints, or measuring employee happiness. The tried and trusted method of pen and paper seems a logical and cost effective…

read more