CUSTOMER EXPERIENCE BLOG

MULTI-LINGUAL SURVEYS

MULTI-LINGUAL SURVEYS

Did you know only around 360 million people speak English as their first language? You could be missing valuable insights if…

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OPTIMUS CASE NOTIFICATIONS

OPTIMUS CASE NOTIFICATIONS

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member of the team…

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LIKERT SCALE SURVEYS

LIKERT SCALE SURVEYS

The Likert Scale is usually a 5 point scale used to measure customer attitude to a statement or question. They can help you…

read more

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MULTI-LINGUAL SURVEYS

MULTI-LINGUAL SURVEYS

Did you know only around 360 million people speak English as their first language? You could be missing valuable insights if…

read more
OPTIMUS CASE NOTIFICATIONS

OPTIMUS CASE NOTIFICATIONS

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member of the team…

read more
LIKERT SCALE SURVEYS

LIKERT SCALE SURVEYS

The Likert Scale is usually a 5 point scale used to measure customer attitude to a statement or question. They can help you…

read more