Measure Guest Satisfaction

Get honest real-time feedback and resolve issues before guest leave your hotel, or even think about writing a review.

Request a quote or further information

Improve Guest Experience

Capture valuable insights with easy to use surveys. Monitor and act quickly upon guest feedback.

Find out which area of your hotel guests love, and what needs improvement. Use data to enhance guest satisfaction and build a loyal customer base who are more likely to return and recommend your hotel/s.

Custom designed surveys icon

Bespoke Design

Surveys are designed in your overall brand, or each individual hotel’s brand.
Receive an alert within 30 seconds of a guest leaving negative feedback.
Multi-lingual surveys icon

Multi-lingual Surveys

Responses are automatically translated back to English.
See your data quickly and easily with our interactive analytics tool.

Try Demo Survey

For a truly transitional demo please download the app:
For a truly transitional demo please download the app:

Survey Kiosks

You can choose the most suitable kiosk for different areas around your hotels. Below are the most popular, but alternatives can be sourced if required.

Survey kiosks

Survey Kiosks

You can choose the most suitable kiosk for different areas around your hotels. Below are the most popular, also available in black, but alternatives can be sourced if required.

desktop and wall-mounted survey kiosks
Impact and floor-standing survey kiosks

Insights to Enhance Decision Making

There’s little point asking for guest feedback if don’t or can’t use data.

The Avius Surveys team will work with you to understand your objectives. They’ll create your survey to provide you with useful insights, that you can use to improve guest satisfaction and your hotels.

Data security icon
Safe & Secure
Data is transferred over HTTPS and is TLS/SSL encrypted.
Support icon
Excellent Support
Friendly and knowledgeable support team.
Easy to use surveys icon
Easy to Use
Maximise sample size with user-friendly surveys for all ages.
Accessible to all users icon
Accessible
Audio options for visually impaired customers.
Trusted by Companies Around the World

David Lloyd logo          Chick-fil-A logo          High Roller logo

Legoland logo          London Stansted Airport logo                    Edinburgh Airport logo
Atlanta International Airport Logo          Siemens logo                  Southampton Airport Logo
Sydney Opera House logo          Merlin Entertainments logo         National Trust logo          Savills logo         Warner Brothers logo         
Trusted by Companies Around the World

David Lloyd logo          Chick-fil-A logo          High Roller logo

Legoland logo          London Stansted Airport logo          
Edinburgh Airport logo          
Atlanta International Airport Logo          Siemens logo          Southampton Airport Logo
Sydney Opera House logo          Merlin Entertainments logo         National Trust logo          
Savills logo          Warner Brothers logo         
Trusted by Companies Around the World

David Lloyd logo          Chick-fil-A logo

High Roller logo          Legoland logo
Edinburgh Airport logo          American Heart Association logo
London Birbeck logo          London Stansted Airport logo
Atlanta International Airport Logo
Siemens logo          Southampton Airport Logo
Warner Brothers logo         
Sydney Opera House logo          Merlin Entertainments logo
National Trust logo          Savills logo
See what our clients have to say about us
“The flexibility of the mobile app and the Avius team allows us to meet various business requirements, saving us time and money.”

Phil Royal
Head of Product Excellence
LEGOLAND

Haynes International Motor Museum
“The data from Avius Surveys is invaluable, feedback is truly ingrained in our business. Our customer satisfaction levels have improved.”

Clair Holt
Marketing Executive
Haynes International Motor Museum

“Working with Avius has enabled us to significantly enhance our customer excellence culture, putting our members at the heart of the company.”

Mia Manson-Bishop
Member Experience Director
David Lloyd Leisure

Get in touch to request a demo or quote