Now GDPR is here, you may receive requests from your customers to remove or change their personal data. Individuals may also ask for a copy of their personal data.
The Avius support team will of course help you with requests for data processed by Avius Surveys or Avius Optimus. First of all, you should check that you know when these rights apply and that you’re following regulations.
You can find more information about Individual Rights on the ICO website.
If you are asked to delete personal data you have one month to respond to that request. However, be aware that this right only applies in certain circumstances. For more information see Rights to Erasure.
Individuals have the right to ask you to correct inaccurate personal data that you hold, or for it to be completed if it’s uncompleted. You have one month to respond and you can refuse requests in certain circumstances. For more information please read Right to Rectification.
Please complete the form below to request data removals or corrections and we’ll complete them within 14 days.
SUBJECT ACCESS REQUESTS
Individuals have the right to access their personal data, they can do so verbally or in writing. Again, you have one month to respond and can refuse in some situations. For more information please read Right of Access.
Please contact us to make any access requests. We’ll run a full export and send it to you within 14 days of your request. You can then choose which data you provide to the individual.