Pricing and Features

There are a range of options to suit your business needs and budget.

Facilities Management collects a high volume of anonymous scores to monitor facilities, such as washrooms.

Customer Experience provides KPI scores, detailed customer feedback, and enables customer follow-up and service recovery.

BRONZE

$68 / month / collector

or 26 cents per response

Unlimited Questions

Advanced Question Types

Online or Kiosk Collectors 

SmartCode Surveys 

Real-time Reports

2 Year Data Retention

SILVER

$117 / month / collector

or 46 cents per response

Everything in Bronze, plus…

Advanced Logic

Custom Survey Design

5 Year Data Retention

ENTERPRISE

Contact Us

for a quote

Everything in Gold, plus…

Custom Analytics

Custom Integrations

Advanced Hardware Options

Unlimited Data Retention

STARTER

$25 / month / collector

or 10 cents per response

CSAT Question

Kiosk Collectors

SmartCode

Real-time Reports

2 Year Data Retention

 

Volume discounts available, contact us for more details.

All Features

Feedback Depth and RichnessBRONZESILVERGOLDENTERPRISE
Unlimited Questions green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Advanced Question Types green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Capture Contact Details green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Advanced Logic green tick - feature includedgreen tick - feature includedgreen tick - feature included
Custom Design green tick - feature includedgreen tick - feature includedgreen tick - feature included
Multi-lingual green tick - feature includedgreen tick - feature includedgreen tick - feature included
Customer Enquiry Management green tick - feature includedgreen tick - feature included
Barcode Scanners & Other Hardware green tick - feature included
Multi-channel FeedbackBRONZESILVERGOLDENTERPRISE
Kiosk Collectors
Hardware sold separately, see our range of kiosks.
green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Online Collectors green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Offline Data Collection green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
SmartCode Surveys green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Emails green tick - feature includedgreen tick - feature included
Website Enquiries green tick - feature includedgreen tick - feature included
Bespoke Collectors green tick - feature included
Response & ResultsBRONZESILVERGOLDENTERPRISE
Real-time Dashboard Reports green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Raw Data Export green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Real-time Alerts green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Data Retention Period 2 YEARS5 YEARS10 YEARSUNLIMITED
API green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Custom-built Analytics green tick - feature included
Custom Integrations green tick - feature included
Customer SupportBRONZESILVERGOLDENTERPRISE
Email and Phone Support green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Device Management green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Feedback DepthSTARTERSTANDARD
Smiley Face CSAT KPI green tick - feature includedgreen tick - feature included
Multiple Choice Drill-down green tick - feature included
Multi-channel FeedbackSTARTERSTANDARD
Kiosk Collectors
Hardware sold separately, see our range of kiosks.
green tick - feature includedgreen tick - feature included
SmartCode green tick - feature includedgreen tick - feature included
Offline Data Collection green tick - feature includedgreen tick - feature included
Gestures Surveys green tick - feature included
Response & ResultsSTARTERSTANDARD
Real-time Dashboard Reports green tick - feature includedgreen tick - feature included
Real-time Alerts green tick - feature includedgreen tick - feature included
Data Retention Period 2 YEARS5 YEARS
API green tick - feature includedgreen tick - feature included
Customer SupportSTARTERSTANDARD
Email and Phone Support green tick - feature includedgreen tick - feature included
Device Management green tick - feature includedgreen tick - feature included