Pricing and Features

There are a range of options to suit your business needs and budget.

Facilities Management collects a high volume of anonymous scores to monitor facilities, such as washrooms.

Customer Experience provides KPI scores, detailed customer feedback, and enables customer follow-up and service recovery.

BRONZE

$68 / month / collector

or 26 cents per response

Unlimited Questions

Advanced Question Types

Online or Kiosk Collectors

SmartCode Surveys

Real-time Reports

2 Year Data Retention

SILVER

$117 / month / collector

or 46 cents per response

Everything in Bronze, plus…

Advanced Logic

Custom Survey Design

5 Year Data Retention

ENTERPRISE

Contact Us

for a quote

Everything in Gold, plus…

Custom Analytics

Custom Integrations

Advanced Hardware Options

Unlimited Data Retention

STARTER

$25 / month / collector

or 10 cents per response

CSAT Question

Kiosk Collectors

SmartCode

Real-time Reports

2 Year Data Retention

 

Volume discounts available, contact us for more details.

All Features

Feedback Depth and RichnessBRONZESILVERGOLDENTERPRISE
Unlimited Questionsgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Advanced Question Typesgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Capture Contact Detailsgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Advanced Logicgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Custom Designgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Multi-lingualgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Customer Enquiry Managementgreen tick - feature includedgreen tick - feature included
Barcode Scanners & Other Hardwaregreen tick - feature included
Multi-channel FeedbackBRONZESILVERGOLDENTERPRISE
Kiosk Collectors
Hardware sold separately, see our range of kiosks.
green tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Online Collectorsgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Offline Data Collectiongreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Emailsgreen tick - feature includedgreen tick - feature included
Website Enquiriesgreen tick - feature includedgreen tick - feature included
Bespoke Collectorsgreen tick - feature included
Response & ResultsBRONZESILVERGOLDENTERPRISE
Real-time Dashboard Reportsgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Raw Data Exportgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Real-time Alertsgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Data Retention Period2 YEARS5 YEARS10 YEARSUNLIMITED
APIgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Custom-built Analyticsgreen tick - feature included
Custom Integrationsgreen tick - feature included
Customer SupportBRONZESILVERGOLDENTERPRISE
Email and Phone Supportgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Device Managementgreen tick - feature includedgreen tick - feature includedgreen tick - feature includedgreen tick - feature included
Feedback DepthSTARTERSTANDARD
Smiley Face CSAT KPIgreen tick - feature includedgreen tick - feature included
Multiple Choice Drill-downgreen tick - feature included
Multi-channel FeedbackSTARTERSTANDARD
Kiosk Collectors
Hardware sold separately, see our range of kiosks.
green tick - feature includedgreen tick - feature included
SmartCodegreen tick - feature includedgreen tick - feature included
Offline Data Collectiongreen tick - feature includedgreen tick - feature included
Gesture Surveysgreen tick - feature included
Response & ResultsSTARTERSTANDARD
Real-time Dashboard Reportsgreen tick - feature includedgreen tick - feature included
Real-time Alertsgreen tick - feature includedgreen tick - feature included
Data Retention Period2 YEARS5 YEARS
APIgreen tick - feature includedgreen tick - feature included
Customer SupportSTARTERSTANDARD
Email and Phone Supportgreen tick - feature includedgreen tick - feature included
Device Managementgreen tick - feature includedgreen tick - feature included