Net Promoter® Score Surveys
Use a Net Promoter Score® (NPS) survey question to find out how likely your customers are to recommend you.
FIND OUT WHY…
Your Net Promoter Score will give you an indication of how satisfied or loyal you customers are, but it doesn’t tell you why.
You can find out why by following up the NPS survey question with an open-ended one, depending on the score they gave. For example:
COLLECT VALUABLE INSIGHTS
With Avius you can choose from various types of questions to collect customer feedback about different areas of your business and improve customer satisfaction.