Avius Surveys logo

SMILEY FACE SURVEYS

Simple surveys to get real-time feedback to understand your customer’s thoughts and expectations.

Avius Surveys kiosk head
Avius Surveys logo

SMILEY FACE SURVEYS

Simple surveys to get real-time feedback to understand your customer’s thoughts and expectations.

Smiley face survey on a kiosk

HOW IT WORKS

Number 1

Choose a kiosk.

Choice of survey kiosk icon
Number 2

Create your smiley survey.

Survey creation icon
Number 3

Unpack and plug in your kiosk.

Kiosk delivery icon
Number 4

Start gathering feedback.

Feedback survey icon

HOW IT WORKS

Number 1

Choose a kiosk.

Choice of kiosks icon
Number 2

Create your smiley survey.

Survey creation icon
Number 3

Unpack and plug in your kiosk.

Kiosk delivery icon
Number 4

Start gathering feedback.

Feedback survey icon
Smiley survey illustration

MEASURE CUSTOMER HAPPINESS

Customers simply tap on the face that matches their satisfaction level.

They have the choice whether to leave more information and their contact details in a follow-up question.

MEASURE CUSTOMER HAPPINESS

Customers simply tap on the face that matches their satisfaction level.

They have the choice whether to leave more information and their contact details in a follow-up question.

Smiley survey illustration

SURVEY ALERTS

Receive a notification within 30 seconds of a customer leaving negative feedback, to help you speed up response and resolution times.

Example of a survey alert

SURVEY ALERTS

Receive a notification within 30 seconds of a customer leaving negative feedback, to help you speed up response and resolution times.

Example of a survey alert
Survey kiosk signage

ATTRACT ATTENTION

Draw attention to your survey with promotional signage. These can be designed in your brand style.

ATTRACT ATTENTION

Draw attention to your survey with promotional signage. These can be designed in your brand style.

Survey kiosk signage

EASILY TRACK PERFORMANCE

Real-time reporting keeps you up-to-date with your Satisfaction Score (CSAT), and enables you to see what your customers are saying.

Example of an analytics dashboard

EASILY TRACK PERFORMANCE

Real-time reporting keeps you up-to-date with your Satisfaction Score (CSAT), and enables you to see what your customers are saying.

Example of an analytics dashboard

SURVEY KIOSKS

Choose from a range of kiosks to match the different locations throughout your business. Below are the most popular, but alternatives can be sourced to meet your requirements.

Wall-mounted Survey Kiosk
Floor-standing survey kiosk
Desktop Survey Kiosk
Impact survey kiosk

SURVEY KIOSKS

Choose from a range of kiosks to match the different locations throughout your business. Below are the most popular, but alternatives can be sourced to meet your requirements.

Wall-mounted Survey Kiosk
Floor-standing survey kiosk
Desktop Survey Kiosk
Impact survey kiosk
Padlock - security icon

SAFE & SECURE

Data is transferred over HTTPS and is TLS/SSL encrypted.

Headset - support icon

SUPPORT

Friendly and knowledgeable support team.

Glasses - accessible icon

ACCESSIBLE

Audio options for visually impaired customers.

Easy to use icon

EASY TO USE

Increase response rates with user-friendly surveys.

Try the demo, download the Avius Surveys app:

Padlock - security icon

SAFE & SECURE

Data is transferred over HTTPS and is TLS/SSL encrypted.

Headset - support icon

SUPPORT

Friendly and knowledgeable support team.

Glasses - accessible icon

ACCESSIBLE

Audio options for visually impaired customers.

Easy to use icon

EASY TO USE

Increase response rates with user-friendly surveys.

Try the demo, download the Avius Surveys app:

WHAT OUR CLIENTS SAY ABOUT US

Selection of clients, inc Atlanta airport, National Trust, Savills, Sydney Opera House

SUCCESS STORIES

Image of Tyler Pellerin LEGOLAND

“The real-time data and alerts we receive have allowed us to deliver year on year improvements across all our KPIs.”

Tyler Pellerin Product Excellence

LEGOLAND Florida Resort logo

Image of Mia Manson-Bishop, David Lloyd Leisure

"Working with Avius has enabled us to enhance our customer excellence culture, putting members at the heart of the company."

Mia Manson-Bishop Member Experience Director

David Lloyd Clubs logo

Image of Sylvain Thouzeau, Savills

“Excellent service from the day we gave the go ahead, and the training was superb. I love the KPI results and analytics.”

Sylvain Thouzeau Building Performance Manager

Savills logo

WHAT OUR CLIENTS SAY ABOUT US

Image of Tyler Pellerin LEGOLAND

“The real-time data and alerts we receive have allowed us to deliver year on year improvements across all our KPIs.”

Tyler Pellerin Product Excellence

LEGOLAND Florida Resort logo

Image of Mia Manson-Bishop, David Lloyd Leisure

"Working with Avius has enabled us to enhance our customer excellence culture, putting members at the heart of the company."

Mia Manson-Bishop Member Experience Director

David Lloyd Clubs logo

Image of Sylvain Thouzeau, Savills

“Excellent service from the day we gave the go ahead, and the training was superb. I love the KPI results and analytics.”

Sylvain Thouzeau Building Performance Manager

Savills logo