Avius is returning to the world-leading airport industry event, Passenger Terminal Expo 2026, taking place at ExCeL London from 17–19 March 2026. This flagship global event brings together more than 10,000 aviation professionals, with hundreds of exhibitors and industry speakers focused on shaping the future of airport operations and passenger experience.
For Avius, this is more than just another trade show — it’s an opportunity to reconnect with the global airport community, showcase innovation, and continue driving meaningful improvements in passenger experience through real-time feedback and data.
What Avius will be showcasing
At this year’s event, Avius will demonstrate how airports can capture, understand, and act on passenger feedback at every touchpoint across the journey – from security and terminals to restrooms, retail, and staff services.
Visitors to the Avius stand will be able to explore:
- Live demo with real airport data, see a live dashboard powered by current airport client public data, showcasing real-time passenger sentiment in action
- Smiley-face feedback devices for instant, in-the-moment passenger sentiment
- Multi-language survey tools supporting diverse global passenger bases
- Real-time alerts and operational dashboards to drive rapid response
- Data-driven reporting and KPI tracking to support strategic decision-making
These solutions are designed to help airport teams move from simply collecting feedback to truly acting on it – improving both day-to-day operations and long-term performance.
Proven impact in airports
At Hartsfield-Jackson Atlanta International Airport, Avius captures passenger feedback across the full experience using both smiley-face buttons and tablet surveys — from security and screening areas to retail stores, restrooms, and staff services.
See what Charles Pettis, Director of Customer Experience at Hartsfield-Jackson Atlanta International Airport say about Avius.
Meet the Avius Team at PTE 2026 In London
You’ll find us at Avius Booth D51, on site, you can meet:
- Chris Williams, VP of Customer Success
- Zak Court, Senior Support Engineer
Whether you’re exploring new technology, rethinking KPIs, or simply want to understand how customer feedback can drive better retail outcomes, we’d love to connect.
Avius offer a wide range solutions – interactive survey kiosks, smiley face feedback devices, or mobile and QR-based surveys and more, we’ll guide you on which tools to use — and where to place them — to ensure your data is accurate, unbiased, and actionable.
Event details
📍 Avius Booth D51
🎟️ Register for PTE 2026: https://www.pte-world.com/visitor-pass
What Avius can do for your airport
As airports continue to evolve, the role of passenger feedback is becoming central to operational excellence. Understanding not just what passengers experience, but how they feel in the moment, enables airports to respond faster, allocate resources smarter, and deliver consistently high-quality journeys.
At Passenger Terminal Expo 2026, Avius will be sharing insights from global airport deployments, showing how real-time feedback helps teams improve cleanliness, reduce queue frustration, recognise staff performance, and enhance overall satisfaction across the whole journey.
Avius single press smiley faces device – Feedback Buttons
Learn more about Avius Feedback Buttons.
