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Capture Passenger Feedback

Measure passenger satisfaction with attractive and easy to use surveys.

Request a quote or further information

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Real-time Feedback

Avius Surveys gather valuable insights, to help you improve passenger satisfaction and grow your business.

Designed For Your Needs

Your surveys are created for you, to ensure you receive useful data and to match your brand.

Multi-lingual Surveys

Multi-lingual Surveys

Passengers can choose their preferred language, and responses are automatically translated back to English.

Try Survey Demo

For a real demo please download the app:

For a real demo please download the app:

Survey Kiosks

You can choose the right kiosk to match different locations throughout the airport. Below are the most popular, alternatives can be sourced to meet your requirements.

Survey kiosks

Survey Kiosks

You can choose the right kiosk to match different locations throughout the airport. Below are the most popular, also available in black, but alternatives can be sourced to meet your requirements.

desktop and wall-mounted survey kiosks
Impact and floor-standing survey kiosks

Instant Alerts

Survey alerts are sent to the relevant person whenever negative feedback is left, speeding up resolution times.

For example, a passenger wasn’t happy with the speed of check-in or the cleanliness of the terminal, and leaves negative feedback. The person responsible for that area will receive an email or text alert, helping them to solve the issue before other passengers are effected.

Survey alerts can also be used to automate emails to passengers who have completed your survey.

Example of an email alert

Flexible Question Types

Your survey will be built to match your requirements, with many different question types available.

  • Single or multiple choice questions
  • Free text question
  • Grid questions
  • Camera and signature capabilities
  • Branching and skip logic questions
  • Many more

Flexible Question Types

Your survey will be built to match your requirements, with many different question types available.

  • Single or multiple choice questions
  • Free text question
  • Grid questions
  • Camera and signature capabilities
  • Branching and skip logic questions
  • Many more

Real-time Reporting

You can access your survey results any time, from anywhere, on any device. Our interactive analytics tool allows you to quickly see high level information. Or you can easily dig deep into your data.

  • Overview dashboards
  • KPI snapshots
  • Wordclouds
  • Freetext breakdown
  • Custom built dashboards

Secure and Safe

Data is transferred over HTTPS and is TLS/SSL encrypted.

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Accessible

Audio options are available for visually impaired customers.

Easy to use icon

Easy to Use

User-friendly surveys for all ages increase response rates.

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Excellent Support

Friendly and knowledgeable support team.

Trusted by Airports Around the World

London Stansted Airport logo             Houston Airports logo          Glasgow Airport logo          

Atlanta International Airport Logo                              Aberdeen Airport logo

Trusted by Airports Around the World

London Stansted Airport logo             Houston Airports logo          Glasgow Airport logo          

Atlanta International Airport Logo         

          Aberdeen Airport logo

Trusted by Airports Around the World

London Stansted Airport logo             Houston Airports logo

Glasgow Airport logo          

Aberdeen Airport logo

Atlanta International Airport Logo

“We’ve been amazed at the number of feedback responses received from devices at our restrooms. Avius survey results provide the ‘voice of the customer’ and are an integral factor in our decision to carry out a multi-million dollar enhancement program.”

Melanie Tomlinson

AIRSIDE OPERATIONS MANAGER, Atlanta Airlines Terminal Corporation

Get in touch to request a demo or quote