RESTROOM FEEDBACK SURVEYS

Improve satisfaction with your restrooms, collect real-time feedback to make you aware of any issues.

 

New anti-bacterial screens reassures respondents.

Customer leaving negative feedback and an employee receiving an alert

IT’S EASY TO GET STARTED

1

Choose a kiosk, wall-mounts normally suit restrooms best.

2

We’ll create your customized survey to meet your requirements.

3

Unpack, fitĀ  and plug in your kiosk to start collecting feedback.

4

Monitor KPIs, alerts and trends to improve satisfaction.

Example of restroom feedback survey alerts

RECEIVE AN ALERT WITHIN 30 SECONDS

If a customer complains about an unclean bathroom, or a lack of supplies, the relevant team will receive an email almost instantly.

 

This enables them to deal with the issue quickly, speeding up resolution time and minimising the issue for other customers.

ANTI-BACTERIAL SCREEN PROTECTION

Understandably some people are wary of touching survey kiosks near restrooms, however we have a new solution! An anti-bacterial screen protector.

  • Anti-bacterial logo reassures users
    Eliminates 99.9% of the bacteria on the screen
    Laboratory-approved protection against typical dangerous bacteria on devices, especially MRSA
    Accredited under the anti-microbial norm ISO 22196
Anti-bacterial survey kiosk screen
Example of a cleaner check-in on a survey kiosk

STAFF CHECK-IN

Instead of using the old-fashioned method of a chart on the wall, cleaners can now login to the Avius app. Employees can mark what and when they cleaned, as well as noting what inventory they re-filled.

 

Compare staff check-ins with restroom satisfaction trends to see if you need to adapt rotas and schedules.

GET ACTIONABLE INSIGHTS

View satisfaction scores in-the-moment and view trends overtime.

 

  • See real-time results
  • Identify issues before they turn into bigger problems
  • Compare locations
  • Use insights to improve schedules
  • Make operational efficiencies
Smiley face survey dashboard report example

WHAT OUR CLIENTS SAY ABOUT US

A SELECTION OF OUR CLIENTS