Customer Experience Blog

Exciting Optimus Updates

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features such as, case notifications, case history audit…

read more

Houston Airports Smart Restrooms

Helping to Improve Airport Restrooms Avius Surveys are helping Houston Airport (IAH) and William P Hobby Airport (HOU) to improve their public bathrooms. In surveys collected…

read more

12 Survey Tips of Christmas

12 survey tips to help you get the best results from your surveys. From the design and structure of your survey, to translations and the location of your survey kiosks…

read more

Does Survey Design Really Matter?

The style of your survey is important! If your survey is uninviting or difficult to use, your completion rate won’t be great. Surveys should reflect your brand style with your…

read more

Working at Avius

What it’s like to work in the Avius office, in the opinion of Oliver Warren the Support Team Leader. We’re probably biased but the rest of us think it’s pretty good too…

read more

Customer Experience Strategy

You wouldn’t expect your marketing team to focus purely on one activity, such as email marketing or social media. They’ll have an integrated plan using different…

read more

Optimus Updates – Sept 2017

The latest Optimus updates include a new and improved look which also make it more user friendly. Plus, some additional Report settings. These additions provide you with more…

read more

Cash for Kids Challenge 3 Complete

During August, 14 of the Avius team have walked, run and cycled 2,083 miles. The distance from Athens to Bournemouth. This was the last of three challenges in aid of Cash for Kids…

read more

Ben, Luke and Will’s BU story

Having met at Bournemouth University, Ben, Luke and Will were happy to be part of the BU Proud campaign. They lived together whilst studying at Bournemouth University and then went into business…

read more