Voice of Customer Blog

OPTIMUS UPDATES – MAY 2022

24th May 2022

We've made several improvements to Avius Optimus and added new exciting features, including Spam Filtering. Find out more...

OPTIMUS UPDATES – JAN 2022

28th January 2022

By Dom Harding

We've recently released several updates to Optimus, including an exciting new feature to increase the speed and efficiency of replying to your customers. Find ...

OPTIMUS UPDATES – MAY 2021

7th May 2021

By Dom Harding

We've made improvements to our Optimus system and added new exciting features, including Category Assist. Find out more...

Illustration showing a lady holding her thumb up in front of a survey kiosk

AVIUS LAUNCHES GESTURES – TOUCHLESS CUSTOMER FEEDBACK TECHNOLOGY

14th October 2020

By Dom Harding

Avius launches Gestures, an innovative touchless AI-powered thumbs up/ thumbs down survey experience...

Illustration of touchless SmartCode feedback

TOUCHLESS FEEDBACK WITH SMARTCODE

10th September 2020

By Dom Harding

Offer a touch-free feedback option for your customers and never miss out on valuable insights...

VOICE OF CUSTOMER BLOG