DELIVER EXCEPTIONAL ONLINE SHOPPING EXPERIENCES 3 min read 12th November 2020 By Natalia Kaczmarek Deliver better personalisation online to improve shoppers' experiences by 55% and increase customer acquisition by 46%...
IMPROVE IN-STORE CUSTOMER SATISFACTION 2 min read 5th November 2020 By Natalia Kaczmarek It costs 5 times more to attract a new customer than keep an existing one. Deliver great in-store experiences to increase satisfaction and retention...
CUSTOMER FEEDBACK SURVEYS DURING AND POST-PANDEMIC 2 min read 26th October 2020 By Natalia Kaczmarek Customer behaviour has changed in recent months. It's even more important now to listen to customer needs so you don't lose them forever...
ADAPT YOUR CUSTOMER EXPERIENCE DURING COVID-19 3 min read 16th September 2020 By Natalia Kaczmarek 71% of consumers say they will forever lose trust in a company which places profits over people during the coronavirus pandemic...
TOUCHLESS FEEDBACK WITH SMARTCODE 1 min read 10th September 2020 By Natalia Kaczmarek Offer a touch-free feedback option for your customers and never miss out on valuable insights...