OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES
If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.
VOICE OF CUSTOMER BLOG
OPTIMUS CASE NOTIFICATIONS
Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...
OPTIMUS UPDATES FEBRUARY 2018
There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...
OPTIMUS UPDATES – AUGUST 2017
There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...