OPTIMUS UPDATES – MAY 2022
We've made several improvements to Avius Optimus and added new exciting features, including Spam Filtering. Find out more...
VOICE OF CUSTOMER BLOG
OPTIMUS UPDATES – JAN 2022
We've recently released several updates to Optimus, including an exciting new feature to increase the speed and efficiency of replying to your customers. Find ...
OPTIMUS UPDATES – MAY 2021
We've made improvements to our Optimus system and added new exciting features, including Category Assist. Find out more...
OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES
If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.
OPTIMUS CASE NOTIFICATIONS
Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...
