OPTIMUS UPDATES – MAY 2022 2 min read 24th May 2022 By Dom Harding We've made several improvements to Avius Optimus and added new exciting features, including Spam Filtering. Find out more...
OPTIMUS UPDATES – JAN 2022 1 min read 28th January 2022 By Dom Harding We've recently released several updates to Optimus, including an exciting new feature to increase the speed and efficiency of replying to your customers. Find ...
OPTIMUS UPDATES – MAY 2021 2 min read 7th May 2021 By Dom Harding We've made improvements to our Optimus system and added new exciting features, including Category Assist. Find out more...
OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES 2 min read 25th March 2020 By Dom Harding If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.
OPTIMUS CASE NOTIFICATIONS 1 min read 19th September 2018 By Dom Harding Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...