OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES 4 min read 25th March 2020 By Natalia Kaczmarek If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.
OPTIMUS CASE NOTIFICATIONS 1 min read 19th September 2018 By Natalia Kaczmarek Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...
OPTIMUS UPDATES FEBRUARY 2018 1 min read 1st January 2018 By Natalia Kaczmarek There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...
OPTIMUS UPDATES – AUGUST 2017 2 min read 14th July 2017 By Natalia Kaczmarek There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...