MEASURE CUSTOMER SATISFACTION

Get real-time feedback to gain valuable insights to enhance customer experience.

  • Instant Alerts
  • Custom Design
  • Multi-lingual
  • Works Offline

MEASURE CUSTOMER SATISFACTION

Get real-time feedback to understand your customer’s thoughts and expectations.

HOW IT WORKS

Number 1

Choose the right survey plan and kiosks for your business.

Choice of survey kiosk icon
Number 2

The Avius team will work with you to create a useful survey.

Survey creation icon
Number 3

Unpack and plug-in to start gathering feedback.

Kiosk delivery icon
Number 4

Use feedback insights to improve customer satisfaction.

Feedback survey icon

HOW IT WORKS

Number 1

Choose the right survey plan and kiosks for your business.

Choice of kiosks icon
Number 2

The Avius team will work with you to create a useful survey.

Survey creation icon
Number 3

Unpack and plug-in to start gathering feedback.

Kiosk delivery icon
Number 4

Use feedback insights to improve customer satisfaction.

Feedback survey icon
Screen grab of the Survey Editor & image of a Survey

CUSTOM SURVEY DESIGN

Surveys can be designed in your brand style and with questions to provide you with useful insights.

CUSTOM SURVEY DESIGN

Surveys can be designed in your brand style and with questions to provide you with useful insights.

Screen grab of Survey Editor & image of a Survey

SURVEY ALERTS

Receive a notification within 30 seconds of a customer leaving negative feedback, to help you speed up resolution times.

Example of a survey alert

SURVEY ALERTS

Receive a notification within 30 seconds of a customer leaving negative feedback, to help you speed up resolution times.

Example of a survey alert
Multi-lingual survey on a wall-mounted kiosk

MULTI-LINGUAL SURVEYS

Enable respondents to answer your surveys in their chosen language, responses are automatically translated back to English.

MULTI-LINGUAL SURVEYS

Enable respondents to answer in their chosen language, responses are automatically translated back to English.

Multi-lingual survey on a wall-mounted kiosk

REPORTING AND ANALYTICS

View KPI dashboards, export raw data, and spot trends easily with our interactive analytics tool.

Example of an analytics dashboard

REPORTING AND ANALYTICS

View KPI dashboards, export raw data, and spot trends easily with our interactive analytics tool.

Example of an analytics dashboard

SURVEY KIOSKS

Choose from a range of kiosks to match the different locations throughout your business. Below are the most popular, but alternatives can be sourced to meet your requirements.

Wall-mounted Survey Kiosk
Floor-standing survey kiosk
Desktop Survey Kiosk
Impact survey kiosk

SURVEY KIOSKS

Choose from a range of kiosks to match the different locations throughout your business. Below are the most popular, but alternatives can be sourced to meet your requirements.

Wall-mounted kiosk
Desktop Survey Kiosk
Impact survey kiosk
Padlock - security icon

SAFE & SECURE

Data is transferred over HTTPS and is TLS/SSL encrypted.

Headset - support icon

SUPPORT

Friendly and knowledgeable support team.

GDPR illustration

Include Privacy Notices when asking for customer data.

Works offline icon

WORKS OFFLINE

Collects responses offline, results appear once online.

Try the demo, download the Avius Surveys app:

Padlock - security icon

SAFE & SECURE

Data is transferred over HTTPS and is TLS/SSL encrypted.

Headset - support icon

SUPPORT

Friendly and knowledgeable support team.

GDPR illustration

Include Privacy Notices when asking for customer data.

Works offline icon

WORKS OFFLINE

Collects responses offline, results appear once online.

Try the demo, download the Avius Surveys app:

WHAT OUR CLIENTS SAY ABOUT US

 

 

Selection of clients, inc Atlanta airport, National Trust, Savills, Sydney Opera House

SUCCESS STORIES

Image of Tyler Pellerin LEGOLAND

“The real-time data and alerts we receive have allowed us to deliver year on year improvements across all our KPIs.”

Tyler Pellerin Product Excellence

LEGOLAND Florida Resort logo

Image of Mia Manson-Bishop, David Lloyd Leisure

"Working with Avius has enabled us to enhance our customer excellence culture, putting members at the heart of the company."

Mia Manson-Bishop Member Experience Director

David Lloyd Clubs logo

Image of Sylvain Thouzeau, Savills

“Excellent service from the day we gave the go ahead, and the training was superb. I love the KPI results and analytics.”

Sylvain Thouzeau Building Performance Manager

Savills logo

WHAT OUR CLIENTS SAY ABOUT US

Image of Tyler Pellerin LEGOLAND

“The real-time data and alerts we receive have allowed us to deliver year on year improvements across all our KPIs.”

Tyler Pellerin Product Excellence

LEGOLAND Florida Resort logo

Image of Mia Manson-Bishop, David Lloyd Leisure

"Working with Avius has enabled us to enhance our customer excellence culture, putting members at the heart of the company."

Mia Manson-Bishop Member Experience Director

David Lloyd Clubs logo

Image of Sylvain Thouzeau, Savills

“Excellent service from the day we gave the go ahead, and the training was superb. I love the KPI results and analytics.”

Sylvain Thouzeau Building Performance Manager

Savills logo