Voice of Customer Blog

API UPDATES

7th February 2020

Integrate your survey results into existing BI tools. There have been some updates to the Avius API including some additional features...

Customer journey aligns with satisfaction illustration

ALIGN YOUR CUSTOMER SATISFACTION SURVEY TO THE CUSTOMER JOURNEY

29th January 2020

By Dom Harding

Poorly-timed surveys impact response rates and customers' overall experience. Make sure you align your survey to the customer journey...

Three women looking at a laptop brainstorming ideas

HOW EMPLOYEE ENGAGEMENT SURVEYS INCREASE PRODUCTIVITY

21st January 2020

By Dom Harding

Start measuring employee satisfaction and establish a great workplace where everyone is given a voice. Deploy employee engagement surveys and increase your staff’s productivity...

Illustration of Avius' anti-bacterial survey screen protection

ANTI-BACTERIAL SURVEY SCREENS

13th January 2020

By Dom Harding

Keep your customers safe, reassure and protect them with our anti-bacterial screen protectors...

Illustration of the CX strategy for 2020

CREATE A HIGH-IMPACT CX STRATEGY FOR 2020

6th January 2020

By Dom Harding

Find out what to include in your CX strategy in 2020 to make an impact and improve customer satisfaction...

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