OPTIMUS: HOW TO BEST MANAGE CUSTOMER QUERIES
If you're experiencing a high volume of customer enquiries at the moment, here's some advice on how to best manage them in Optimus.
VOICE OF CUSTOMER BLOG
SURVEY KIOSKS CORONAVIRUS RECOMMENDATIONS
See how you can help to prevent the spread of infection, and how to clean your survey kiosks...
9 TIPS TO IMPROVE YOUR CUSTOMER SATISFACTION SURVEY
Improve you customer satisfaction survey to increase response rates and ensure you receive quality data to...
6 REASONS YOU SHOULD FOCUS ON CX
CX will overtake price & product combined as a differentiator, consumers are willing to pay more...
API UPDATES
Integrate your survey results into existing BI tools. There have been some updates to the Avius API including some additional features...
