VOICE OF CUSTOMER BLOG

Happy cashier passing shopping to her customer

IMPROVE EMPLOYEE ENGAGEMENT

More than ever, employers are recognising the importance of a happy workforce. The correlation between happiness levels, motivation and productivity has been well documented ...
Restroom survey at Houston Airport
importance of feedback illustration
Example of a leading survey question
happy customers in a restaurant

WHAT IS NPS?

NPS is a calculation applied to a 0-10 experience rating question. It measures how happy your customers are with their experience...
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