OPTIMUS UPDATES – AUGUST 2017
There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...
VOICE OF CUSTOMER BLOG
IMPROVE SURVEY RESPONSE RATE
You’ve made the decision to learn from your customers by gathering feedback. Now you’d like to increase the number of survey responses…
GOING PAPERLESS
Whether taking in customer feedback, recording guest complaints, or measuring employee happiness. The tried and trusted method of pen and paper seems a logical ...
HOW SMILEY FACE SURVEYS CAN HELP YOUR BUSINESS
Smiley face surveys are a quick and easy way to measure how happy your customers are. Everyone understands smiley or sad faces, they probably ...
ARE SURVEY KIOSKS THE NEW MYSTERY SHOPPERS?
Whether you’re in retail or the service industry, you probably use or have considered using Mystery Shoppers. That’s not surprising as...
