CREATE A HIGH-IMPACT CX STRATEGY FOR 2020 2 min read 6th January 2020 By Dom Harding Find out what to include in your CX strategy in 2020 to make an impact and improve customer satisfaction...
AN EFFECTIVE VOC STRATEGY GENERATES CRUCIAL CUSTOMER FEEDBACK 5 min read 12th December 2019 By Dom Harding Improve your customer’s journey with an effective VoC strategy. Learn how your business can find important insights and customer feedback...
HOW TO IMPROVE CUSTOMER EXPERIENCE THIS THANKSGIVING 1.5 min read 25th November 2019 By Dom Harding Deliver best-in-class customer experience this Thanksgiving to show customers how much you appreciate them and increase their loyalty...
5 WAYS ATTRACTIONS CAN IMPROVE OPERATIONAL EFFICIENCY 3 min read 20th November 2019 By Dom Harding An attraction's success or profitability relies on operational efficiency. Here are 5 tips to help you improve operational efficiency with guest feedback...
HOW TO INCREASE VISITOR LOYALTY 5 min read 18th November 2019 By Dom Harding Loyalty towards an attraction is vital due to the role it plays in obtaining profitability and its subsequent growth...