We’re excited to announce that Westminster Abbey have appointed us to capture and measure visitor satisfaction…
Customers who choose the neutral option are the easiest to sway to satisfied customer, or a competitor. Listen and act on…
Listen and respond to negative feedback to retain customers and grow your business. Use it as an opportunity to learn…
Look at negative feedback and comments as an opportunity to grow and improve your business…
Avoid these 8 common mistakes when designing your survey to generate accurate data and a large number of insightful responses...