IMPROVE EMPLOYEE ENGAGEMENT
More than ever, employers are recognising the importance of a happy workforce. The correlation between happiness levels, motivation and productivity has been well documented ...
VOICE OF CUSTOMER BLOG
AVIUS SURVEYS LIVE IN HOUSTON AIRPORTS
Houston Airports are using a variety of technologies to improve restroom cleanliness and passenger experience. They are using our Avius Surveys software to collect ...
THE IMPORTANCE OF CUSTOMER FEEDBACK
As we are all becoming ever more discerning, collecting customer feedback can be invaluable in helping give your business the edge...
HOW TO AVOID LEADING QUESTIONS
It might be tempting to influence customers to leave positive feedback or leave high ratings by using leading questions...
WHAT IS NPS?
NPS is a calculation applied to a 0-10 experience rating question. It measures how happy your customers are with their experience...
