Voice of Customer Blog

OPTIMUS CASE NOTIFICATIONS

19th September 2018

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...

GDPR – INDIVIDUAL RIGHTS

30th May 2018

By Dom Harding

Now GDPR is here you may receive requests from your customers to remove or change their personal data...

NEW AVIUS SURVEY EXPRESS

20th April 2018

By Dom Harding

We've launched our new survey builder for Avius Surveys Express, simple customer satisfaction surveys. You can now edit or create new surveys and deploy ...

OPTIMUS UPDATES FEBRUARY 2018

1st January 2018

By Dom Harding

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...

OPTIMUS UPDATES – AUGUST 2017

14th July 2017

By Dom Harding

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...

VOICE OF CUSTOMER BLOG