Voice of Customer Blog

HOW TO IMPROVE CUSTOMER EXPERIENCE THIS THANKSGIVING

25th November 2019

Deliver best-in-class customer experience this Thanksgiving to show customers how much you appreciate them and increase their loyalty...

5 WAYS ATTRACTIONS CAN IMPROVE OPERATIONAL EFFICIENCY

20th November 2019

By Dom Harding

An attraction's success or profitability relies on operational efficiency. Here are 5 tips to help you improve operational efficiency with guest feedback...

HOW TO INCREASE VISITOR LOYALTY

18th November 2019

By Dom Harding

Loyalty towards an attraction is vital due to the role it plays in obtaining profitability and its subsequent growth...

Illustration of a survey kiosk with no internet icon

COLLECT RESULTS ONLINE AND OFFLINE

7th November 2019

By Dom Harding

Collect results from your satisfaction surveys with Avius even when you lose internet connection...

illustration of 4 things that happen when businesses don't listen

4 THINGS THAT CAN HAPPEN WHEN BUSINESSES DON’T LISTEN TO THEIR CUSTOMERS

30th October 2019

By Dom Harding

Gathering customer feedback is an essential part of any VoC programme. Find out 4 things that can happen when businesses don't listen to their ...

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