Voice of Customer Blog

Customer journey aligns with satisfaction illustration

ALIGN YOUR CUSTOMER SATISFACTION SURVEY TO THE CUSTOMER JOURNEY

29th January 2020

Poorly-timed surveys impact response rates and customers' overall experience. Make sure you align your survey to the customer journey...

Three women looking at a laptop brainstorming ideas

HOW EMPLOYEE ENGAGEMENT SURVEYS INCREASE PRODUCTIVITY

21st January 2020

By Dom Harding

Start measuring employee satisfaction and establish a great workplace where everyone is given a voice. Deploy employee engagement surveys and increase your staff’s productivity...

Illustration of Avius' anti-bacterial survey screen protection

ANTI-BACTERIAL SURVEY SCREENS

13th January 2020

By Dom Harding

Keep your customers safe, reassure and protect them with our anti-bacterial screen protectors...

Illustration of the CX strategy for 2020

CREATE A HIGH-IMPACT CX STRATEGY FOR 2020

6th January 2020

By Dom Harding

Find out what to include in your CX strategy in 2020 to make an impact and improve customer satisfaction...

Illustration showing positive survey results

AN EFFECTIVE VOC STRATEGY GENERATES CRUCIAL CUSTOMER FEEDBACK

12th December 2019

By Dom Harding

Improve your customer’s journey with an effective VoC strategy. Learn how your business can find important insights and customer feedback...

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