The World of Coca-Cola partners with Avius for real-time customer data.
Nearly a third of customers leave comments in satisfaction surveys. Find out when to ask open-ended questions to encourage valuable insights...
If you provide poor shopping experiences and continue to ignore customer pain-points, you could be at risk of losing millions in revenue ...
Deliver better personalisation online to improve shoppers' experiences by 55% and increase customer acquisition by 46%...
It costs 5 times more to attract a new customer than keep an existing one. Deliver great in-store experiences to increase satisfaction ...
Customer behaviour has changed in recent months. It's even more important now to listen to customer needs so you don't lose them ...
71% of consumers say they will forever lose trust in a company which places profits over people during the coronavirus pandemic...
Offer a touch-free feedback option for your customers and never miss out on valuable insights...
See how you can help to prevent the spread of infection, and how to clean your survey kiosks...
Improve you customer satisfaction survey to increase response rates and ensure you receive quality data to...