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VOICE OF CUSTOMER BLOG

Whilst you’re waiting for us to get back to you, our latest blogs maybe of interest…

16th February 2017

As we are all becoming ever more discerning, collecting customer feedback can be invaluable in helping give your business the edge...

31st January 2017

It might be tempting to influence customers to leave positive feedback or leave high ratings by using leading questions...

9th December 2016

NPS is a calculation applied to a 0-10 experience rating question. It measures how happy your customers are with their experience...

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