Voice of Customer Blog

Illustration showing groceries being delivered

DELIVER EXCEPTIONAL ONLINE SHOPPING EXPERIENCES

12th November 2020

Deliver better personalisation online to improve shoppers' experiences by 55% and increase customer acquisition by 46%...

illustration presenting customers doing shopping and leaving their feedback

IMPROVE IN-STORE CUSTOMER SATISFACTION

5th November 2020

By Dom Harding

It costs 5 times more to attract a new customer than keep an existing one. Deliver great in-store experiences to increase satisfaction and retention...

illustration presenting Avius kiosk surveys, Gestures touchless surveys, and online surveys

CUSTOMER FEEDBACK SURVEYS DURING AND POST-PANDEMIC

26th October 2020

By Dom Harding

Customer behaviour has changed in recent months. It's even more important now to listen to customer needs so you don't lose them forever...

Illustration showing a lady holding her thumb up in front of a survey kiosk

AVIUS LAUNCHES GESTURES – TOUCHLESS CUSTOMER FEEDBACK TECHNOLOGY

14th October 2020

By Dom Harding

Avius launches Gestures, an innovative touchless AI-powered thumbs up/ thumbs down survey experience...

ANNOUNCEMENT COUNTDOWN

6th October 2020

By Dom Harding

Over the past few months, the Avius team have been working tirelessly on an exciting and innovative project...

VOICE OF CUSTOMER BLOG